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Payer-Admin Navigation Guide

This guide walks Account Admins through every section of the platform. Each entry explains the page's main purpose and the key features you'll use. Use it with the platform to get oriented quickly, or return to any section whenever you need a refresher.

Note: This guide is for Payers and Account Admins only

Dashboard

Your main overview when you log in. At a glance, you can see everything that needs your attention — pending payments, team headcount, and recent activity.

Key Sections

  • Payment Obligations — Shows what's due in the next 2 weeks, broken down by next pay cycle, recurring payments, and outstanding invoices. If your balance can't cover what's owed, you'll see an Overdue – Pay Now alert here.

  • Team Summary — A quick count of your Employees, Contractors, AOR Contractors, open Invoices, and active Countries.

  • Quick Pay — Send a one-off payment to any payee without navigating to Payments. Select a payee, choose the currency, and confirm.

  • Recently Used Deposits — Your connected funding accounts for quick access. If none are connected, you'll be prompted to add one.

  • Action Items — Any pending tasks that require your attention (approvals, missing info, etc.). Shows "No pending tasks" when you're all clear.

  • Monthly Payment Activity — A running view of payment activity across employees and contractors.

⚠️ Important: If you see an Overdue – Pay Now status, fund your account immediately to avoid payment delays to your team.


Action Items

Your to-do list for running your account. This is where Rise surfaces anything that requires your direct attention.

Action Items include tasks such as approvals, missing team member information, and compliance requirements. When all tasks are resolved, the page shows "No Action Items," confirming there's nothing pending on your end.

💡 Tip: Check this page regularly to avoid delays in onboarding or payments. Action Items also appear as a widget on your main Dashboard for quick visibility.


Deposit

Where you add funds to your Rise account to cover payroll and payments via wire transfer.

How It Works

  • Deposit Currency — Select the currency to deposit from the left panel (CAD, CZK, EUR, GBP, MXN, USD, and more). Use Configure Currencies to manage which are active on your account.

  • Wire Transfer Instructions — Once you select a currency, Rise provides beneficiary bank account details. Each currency has its own dedicated account, so funds are credited without additional conversions.

  • Memo Code — A unique code generated for your account that must be included in the "memo" or "description" field of your wire. Use the Copy Code button to avoid typos.

  • Once Funds Arrive — Your account is credited automatically and any pending payments execute right away. You can also convert between currencies within the platform if needed.

⚠️ Important: Always include your Memo Code when initiating a wire. Wires received without it may be delayed or returned with a penalty — it's the only way Rise can match incoming funds to your account.


People

Your directory of everyone connected to your account — employees, contractors, admins, and more. This is where you manage, view, and take action on each member.

Views

Toggle between List view (table with sortable columns) and Card view (visual grid) using the icons in the top left.

List View Columns

Each member row shows: Name, Country, Worker Type, Salary, Pay Type, Coverage, Onboarding Status, Start Date, Employment Status, and Rise Status.

Filters

Use All Filters to narrow your list by:

  • Worker Type (Employee, Contractor, AOR Contractor, Account Admin, Account Viewer, Account Finance Admin, Account Payment Initiator)

  • Onboarding Status

  • Status (Active / Inactive)

  • Fee Coverage (Enabled / Disabled)

  • Country

Per Member Actions

⋮ menu on any member to:

  • View — Open their full profile

  • Pay — Send a direct payment to that member

  • Deactivate — Remove their active status from the account

Member Profile

Clicking into a member shows their summary card (worker type, wallet address, email, country) alongside:

  • Account Member Settings — Toggle Withdraw Fee Coverage on or off per member

  • Payments — A monthly view of payments sent to that member, with a Pay Member button for one-off payments


Rise Earn

Put your idle funds to work by generating passive yield on your Rise balance.

Rise Earn allows you to convert your USD balance to USDC and automatically generate passive yield. It's a simple way to make your account balance work for you between pay cycles.

For setup instructions, visit the Rise Earn Help Center article.


Payroll

Your central hub for ensuring your team gets paid on time. The main purpose is to give you a clear answer to one question: Is my payroll funded and covered?


Payroll Dashboard

From here you can:

  • Check your total payroll obligation for the next 7 days (or a custom window) and instantly see if your current balance covers it

  • Monitor each payroll program (e.g. US EOR, UK EOR) individually to confirm all upcoming payments are covered

  • Visualize fund allocation across programs and currencies through the Cash Requirement Flow chart

  • Manage your funding — if a gap exists, use Make a Deposit, Transfer Balance, or Convert Funds to top up before the next cycle

If everything shows "Payroll Covered," no action is needed. If any program shows a shortfall, this page tells you exactly where and how much you need to add.

💡 Tip: Visit the Payroll Dashboard regularly before each pay cycle to avoid delays. Think of it as your payroll health check.

Payroll Settings

The Settings tab within Payroll lets you configure pay schedule rules and other payroll-specific options for your EOR programs.


Payments

The Payments section covers all outbound payment workflows — from one-off contractor payments to automated invoice processing.

7.1 Send Payment

Where you initiate direct payments to your contractors. The main purpose is to let you quickly select who to pay and choose how — one person at a time or everyone at once.

  • Individual Pay — Select a single contractor from the grid to send a one-off payment. Each card shows the contractor's name, verification status, and worker type.

  • Batch Pay — Pay multiple contractors in a single transaction, saving time when running a payment cycle.

  • Search & Filter — Find a contractor by name or email, or apply filters to narrow your list.

⚠️ Important: Only Verified contractors appear here and are eligible to receive payments. If a contractor is missing, check their onboarding and verification status under People.

7.2 Accounts Payable

Where you track and manage all outstanding invoices and scheduled payments owed to your contractors. The main purpose is to give you a clear view of what's due and when, so nothing gets missed.

  • Status Tabs — Filter payables by lifecycle stage:

  • Creating — Payables still being set up

  • Review — Awaiting your approval before processing

  • Scheduled — Approved and queued for a future date

  • Processing — Currently being executed

  • Complete — Successfully paid

  • Removed — Canceled or deleted payables

  • All — Full list across all statuses

  • Search — Look up a specific payable by name or details

  • Export — Download your accounts payable data for record-keeping or accounting purposes

💡 Tip: Keep an eye on the Review tab — any payables sitting there require your action before they can move forward and be paid out.

7.3 Auto Billpay

Where you automate recurring invoice payments. Auto Billpay eliminates manual processing by automatically paying invoices that match rules you configure, keeping your contractors paid without requiring you to approve each cycle individually.

💡 Tip: You can enable Auto Invoice Capture in Settings to have invoices emailed directly into Auto Billpay, removing the need for manual uploads entirely.


Account History

Your complete transaction log — a full audit trail of every financial movement in your account across all currencies.

Status Tabs

  • Completed — Successfully processed transactions

  • Pending — Transactions in progress

  • Failed — Transactions that didn't go through

  • Reverted — Transactions that were reversed

Transaction Table

Each row shows:

  • Date — Exact timestamp of the transaction

  • Entity — Who the transaction involved (a contractor or Rise Inc. for deposits)

  • Type — Payment, Deposit, or other transaction type

  • Description — Any notes attached to the transaction

  • Amount — Value and currency, with arrows indicating money in (↑) or out (↓)

  • Balance — Your account balance after that transaction

Tools

  • Search, Filter & Columns — Find a specific transaction, apply filters, or customize visible columns

  • Export — Download your full transaction history for accounting or reconciliation

💡 Tip: Use this page to verify deposits have been credited, confirm payments went through, or investigate any failed transactions.


Documents

Where you manage all contracts and formal documents associated with your account — organized, trackable, and ready for signature.

  • Documents tab — Lists all internal documents created within Rise. Each entry shows: Name, Created date, Document Lifecycle stage, Status (Draft / Pending / Signed), and Signers.

  • External Documents tab — Houses any documents created or uploaded outside Rise that are associated with your account.

  • Search & Filter — Find a specific document by title or filter by status, type, or other criteria.

💡 Tip: Documents in Draft status have not yet been sent for signature. Make sure all required signers have completed signing before considering a document finalized.


Subscriptions

Where you track your Rise platform billing — full visibility into what you're charged each month based on active contractors.

  • Current Total Monthly Fee — Shows your total fee for the active billing period at a glance.

  • Billing Period — Displays the current and upcoming billing periods so you can anticipate the next charge.

  • Fee Structure — Your subscription cost is based on active headcount:

  • $50.00 per active Contractor

  • $299.00 per active AOR (Agent of Record) Contractor

  • Billing History Table — Month-by-month breakdown with date range, status (Upcoming / Current / Paid), and total fee.

  • Contact Sales — Reach out directly to discuss your plan or pricing.

💡 Tip: Your monthly fee adjusts automatically based on active headcount at the time of billing. Deactivating contractors before the next period begins will reduce your charge.


Webhooks

Where you connect Rise to your own systems by setting up real-time event notifications for your technical team.

  • Account Endpoints — Lists all configured webhook URLs. When empty, no external systems are receiving Rise events yet.

  • Delivery History — Once an endpoint is set up, it shows a log of every event delivery attempt and its outcome — useful for debugging.

Adding an Endpoint

  • Version — Choose V2 (recommended) or V1 (legacy)

  • Endpoint URL — The destination URL that will receive event payloads

  • Name & Description — Optional labels for your own reference

  • Secret — A security key (min 16 characters) to verify requests are genuinely from Rise

  • Events — Select which account events trigger a notification:

  • payment.group.created

  • deposit.received

  • invite.accepted / invite.expired / invite.rejected

  • withdraw_account.duplicated_detected

  • Active toggle — Enable or disable the endpoint without deleting it

🛠️ Note: This section is intended for technical users or developers. If you're not sure whether you need webhooks, check with your engineering team.


Settings

Where Account Admins configure the account's core behavior, integrations, and identity.

  • Account Details — Update your account's display name and avatar, which appear across the platform.

  • Withdraw Fee Coverage — Choose whether your account covers withdrawal fees on behalf of contributors. Can be applied to all or select users. Shows how many are currently covered (e.g., 0/4).

  • Payments — Enable Daily Pay — Toggle Daily Pay on or off. Disabling it changes when employees can access their pay but does not affect payroll funding or cash requirements.

  • Rise Account — Displays your account's on-chain wallet address for reference and verification.

  • Delegate Wallets — Add external wallets authorized to execute API transactions on behalf of your account. System Rise addresses are hidden by default to prevent accidental changes.

  • Accounting — Auto Invoice Capture — Activate a unique Rise email address for your account. Invoices sent to that address are automatically captured and processed into Auto Bill Pay, removing manual entry.

🛠️ Note: Delegate Wallets and Auto Invoice Capture are most relevant for teams using the Rise API or automating invoice workflows.

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