The 'Rise ID Revoked' error means your account has been flagged and access suspended by our compliance system. Unlike a simple login issue, a revoked Rise ID requires a formal review by the Rise Compliance Team before your account can be reinstated — there is no self-serve fix for this error.
Why Your Rise ID May Have Been Revoked
Your account may be revoked for one or more of the following reasons:
Shared withdrawal accounts — Linking the same bank account or crypto wallet across multiple Rise accounts triggers automatic security flags.
Third-party financial accounts — Connecting accounts or wallets not registered in your name is a policy violation.
Suspected fraudulent activity — If unusual activity is detected, your account may be suspended pending investigation.
Policy non-compliance — Using shared or third-party wallets is strictly prohibited and may result in permanent revocation if unresolved.
How to Resolve a Revoked Rise ID
Because this error involves a compliance review, you cannot resolve it independently. Here's what the process looks like:
Contact Rise Support — Reach out to the support team and explain that you're seeing the 'Rise ID Revoked' error. Your case will be escalated to the Compliance Team.
Wait for compliance review — The Compliance Team will investigate your account. This process takes time, and you will be notified once the review is complete.
Submit documentation if requested — During the review, the Compliance Team may ask you to provide:
A selfie holding your government-issued photo ID
A recent bank statement (dated within the last 30 days) for any linked bank accounts
Proof of wallet ownership (e.g., transaction history or wallet address confirmation) for crypto wallets
Await final decision — Once your documents are reviewed and your account is found to be compliant, your Rise ID will be reinstated. You'll receive a notification with the outcome.
⚠️ Important: Do not create a new account while your existing one is under compliance review. This may complicate the process or result in permanent suspension.
Preventing a Revoked Rise ID
Always use bank accounts and crypto wallets registered exclusively in your name.
Never share financial accounts across multiple Rise accounts.
Avoid using wallets or accounts belonging to family members or third parties.
Review Rise's compliance policies regularly to ensure your account remains in good standing.