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How can I complete KYC or registration if I do not have a last name or have unique naming conventions?

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Completing KYC or Registration Without a Last Name or With Unique Naming Conventions

Completing KYC (Know Your Customer) or registration can sometimes be challenging if your official documents do not include a last name or follow unique naming conventions. This guide provides clear instructions to help you navigate these scenarios and ensure compliance with KYC requirements.

General Guidelines for Name Entry

  • Always enter your name exactly as it appears on your government-issued ID to avoid verification issues.

  • If the form requires fields that do not match your ID (e.g., a mandatory last name field), follow the specific instructions below to complete the process.

Handling Single Name Cases

If you have only one name on your official documents:

  1. Enter your single name in both the First Name and Last Name fields. For example, if your name is "Shivani," enter "Shivani Shivani."

  2. This approach ensures that your KYC details align with your documents and helps avoid verification issues.

Dealing with Special Naming Conventions

Single-Letter Second Names

  • If your second name is just a single letter, you can still complete KYC by entering your first name and the single-letter second name as required.

Surname-First IDs

  • If your government ID lists the surname first, enter your names according to the form’s fields: - First Name: Your given/first name - Middle Name (if applicable): Your middle name - Last Name/Surname: Your family name/surname - Example: If your ID shows "Chhatbar Punit Bipinkumar," enter: - First Name: Punit - Middle Name: Bipinkumar - Last Name: Chhatbar

Troubleshooting KYC Rejections Due to Name Issues

If your KYC is rejected due to name discrepancies:

  1. Resubmit your documents using the provided link, ensuring that the name entered matches your ID exactly.

  2. If your ID lacks a last name, submit your regular identity card again as requested. The Compliance team may manually review your case to verify your identity.

  3. For users without a last name, you can also use alternative documentation, such as an Income Tax Department document (e.g., PAN Card), to complete your KYC.

Related Topics

By following these guidelines, you can successfully complete your KYC or registration process, even if your naming conventions differ from standard formats.

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