What's Changing
Historically, Rise has used a password-style Rise Security Key to confirm that it's really you approving a withdrawal or other sensitive action. Going forward, that password will be phased out in favor of passkeys.
If you haven't already, you'll soon be prompted to set up a passkey the next time you log in or authorize a transaction. Once prompted, you'll have a limited window to create your passkey before the password option is disabled — after that, the old Rise Security Key will no longer work, and a passkey will be required to authorize any further actions.
What Is a Passkey?
A passkey is a secure digital credential that replaces a traditional password. Instead of remembering and typing a password, you confirm your identity using something already built into your device:
Fingerprint
Face recognition
Device PIN
When you set up a passkey, you choose where it's stored — for example, iCloud Keychain, Google Password Manager, Windows Hello, or another passkey-compatible password manager. Rise does not create or store your passkey; it lives securely on your device or in your chosen password manager.
How to Use It
Start the action you want to authorize (e.g., a withdrawal, signing a document).
When prompted, select the passkey you previously created.
Confirm with your fingerprint, Face ID, or device PIN.
Your action is authorized — no password to type or remember.
What If I Lose Access to My Passkey?
If your Rise Security Key (password) is lost today, or if you lose access to your passkey after switching over, Rise has a recovery process to get you back into your account. Because a passkey is tied to the device or password manager where it was created, losing that device or manager means you'll need to go through passkey recovery to set up a new one.
A few things to keep in mind:
Recovery involves identity verification (KYC) and security before a new passkey can be authorized, so it's not instant — plan ahead if you know you're switching devices.
Once you complete a passkey reset, the old password/security key is permanently retired and cannot be used again.
You'll receive an email confirmation once your new passkey is approved and ready to use.
Why This Matters
Passkeys remove an entire category of common security risks — phishing, password reuse, and credential leaks — because there's no shared secret to steal in the first place. It's a stronger, more modern standard for protecting your funds, and it's the direction Rise is moving for all account authorization going forward.
For step-by-step setup and troubleshooting help, see: