Rise is rolling out passkeys as the new way to authorize sensitive actions on your account — like withdrawals — replacing the traditional password-based Rise Security Key (RSK). This change is designed to make your account significantly more secure
Why switch to a Passkey?
Traditional passwords are often vulnerable to phishing and theft. Passkeys provide a higher level of defense:
Phishing Protection: Because they are cryptographically tied to the Rise platform, they cannot be used on fake or malicious websites.
Zero Memorization: You no longer need to create or manage complex strings of characters.
Seamless Access: Sign in instantly using your device’s biometric features, such as a fingerprint, face scan, or PIN
How do they work?
When you set up a passkey on Rise, your device creates a unique digital credential. Instead of typing a password, your laptop, smartphone, or tablet verifies your identity using your device's built-in security:
Biometrics: Authenticate instantly with FaceID, TouchID, or Windows Hello.
Device PIN: Use the same code you already use to unlock your screen.
Hardware Key: Connect a physical security key, such as a YubiKey.
Where is my Passkey?
It is important to remember where you first created and saved your Passkey, as it will be stored there for future use. Passkeys can be managed by several different types of services.
Browser-Based Managers: If you create a passkey while using Chrome, Safari, or Edge, it may be stored directly within that browser's built-in password manager.
Third-Party Password Managers: Services like 1Password, Bitwarden, or Dashlane can also store and manage your passkeys across different devices.
Operating Systems: Your passkey might be saved to your device's native system, such as iCloud Keychain (Apple) or Google Password Manager (Android/ChromeOS).
💡 Pro-Tip: To avoid confusion, we recommend using a single, consistent manager for your Rise passkey. This ensures you always know exactly which tool to use when authorizing actions on your Rise account.
IMPORTANT: Migrating from Legacy Rise? If you are moving from the previous version of the platform, your old "Rise Security Key" (password) might no longer be required, depending on your account settings. Once you transition to the New Rise, the passkey you create will become your primary method for authorizing sensitive actions, such as withdrawals.
What Happened to My 12-Word Seed Phrase?
If you created your Rise account on our legacy platform (V1), you may remember receiving a 12-word seed phrase at that time. This seed phrase was previously used as a way to recover or reset access to your Rise Security Key (password)
With the move to passkeys, your old 12-word seed phrase is no longer used for account recovery or password resets.
This is because passkeys are replacing passwords entirely as the way you secure and access your Rise account. Since there's no longer a traditional password to reset, the seed phrase's original purpose — recovering or resetting that password — no longer applies.
Your seed phrase still matters — just not for this. It continues to serve its original purpose related to your wallet, and you should keep it stored safely. What's changed is specifically how you access and recover your Rise account — that's now handled through passkeys, not your seed phrase.
What this means for you:
Your old seed phrase will not work if you're trying to reset a password.
Instead, Rise account recovery is now handled through your passkey and, if needed, the passkey recovery process (for example, requesting a recovery code and setting up a new passkey).
You do not need to enter or use your seed phrase anywhere in the new passkey-based login or recovery flow.
Keep your seed phrase stored safely, regardless
For more information, please check: Passkeys FAQ & Troubleshooting | Rise Help Center