Skip to main content
All CollectionsBusinessesTeam Section
How does Charge Back work (Withdrawal fee coverage)?
How does Charge Back work (Withdrawal fee coverage)?
Updated over 9 months ago

When withdrawing funds, your contractor can be charged specific fees depending on the type of withdrawal (refer to the table below) might be charged, resulting in the contractor receiving an amount less than what you paid. However, with the Charge Back feature, you can cover these fees, ensuring that the contractor can withdraw the full payment.

Please be aware that external fees, such as bank fees, may be charged during the withdrawal process. These fees are not associated with Rise but with the bank and/or country to which the funds are withdrawn.

Type of withdrawal

Fees

Domestic USD Withdraw

Free

International USD Withdraw

$15 / Withdraw

Local Currencies

$7 / withdrawal

L2 Crypto Withdraw (Arbitrum)

Free

L1 Crypto Withdraw (Ethereum Mainnet)

Estimated Gas Fees + $2.5 Fee / Withdraw

Here's how to use the Charge Back feature:

  1. Go to the Team page, where you can find a list of all your team members.

  2. Look for the toggle labeled "Withdraw Fee Coverage." Turn it on to activate the Charge Back feature.

Once enabled, your contractor will no longer be required to pay fees during the withdrawal process because you will be covering them.

To view the Platform Fees Due, navigate to the Pay tab and click "Pay" to make the payment.

New to Rise and just getting started? Check out our collection of help tutorials.

Did this answer your question?