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How to Access Your Rise Legacy Account After Migration

Already migrated to the new Rise? Learn how to switch back to Rise Legacy to view your transaction history, check your old balance, and transfer remaining funds to the new version.

Overview

Once you've migrated to the new Rise platform, Rise Legacy will remain accessible during the transition period for reading. You may need to go back to it to:

  • View your old transaction history

  • Check or transfer a remaining V1 balance

  • Verify past payments or account activity

Important: All new features, security updates, and product improvements are only available on the New Rise Platform. Legacy is available for reference and fund transfers only — no new invitations or payments should be initiated there.


How to Switch to Rise Legacy from V2

  1. Log in to your Rise account on the new platform

  2. Look at the left-hand sidebar menu.

  3. Scroll to the bottom of the sidebar and click the "Rise Legacy" option.

  4. You will be taken directly to your Legacy (V1) account and dashboard.

You can switch back to the New Rise at any time using the same sidebar.


What You Can Do in Rise Legacy

  • View your transaction history: All past payments, deposits, and withdrawals made on V1 are accessible here. You can also view this history from V2 by going to Account History → Legacy tab.

  • Check your remaining V1 balance: If you haven't transferred your full balance yet, it will still show here.

  • Transfer your balance to V2: See the steps below.


How to Transfer Your Remaining V1 Balance to V2

Your V1 balance does not move automatically — you need to initiate the transfer yourself. Here's how:

  1. From your V2 dashboard, click "Transfer Funds from Legacy" in the left-hand sidebar.

  2. You'll be redirected to your Rise Legacy account.

  3. In Rise Legacy, click the "Transfer funds to V2" button on the left side of the dashboard.

  4. Choose how much you'd like to transfer — you can move your full balance or just a portion.

  5. Confirm the transfer.

The transfer is instant. Your funds will appear in your V2 account right away.

💡 Tip: It's safe to transfer your full V1 balance to V2. The new platform is the more secure and up-to-date environment for managing your funds and making withdrawals.


What Happens to Deposits Sent to My Old V1 Details?

If a deposit is accidentally sent to your legacy account details after your migration date, don't worry — Rise automatically detects it and safely redirects it to your new V2 balance. No manual action is needed on your part.


Troubleshooting

  • I don't see the "Rise Legacy" option in my sidebar. This may mean your account has been fully migrated and the Legacy option is no longer shown. Contact our support team via in-app chat and an agent will assist you.

  • My old transactions aren't showing in Legacy. Your funds and data are safe. Reach out to support and an agent will pull up your legacy profile ID to resolve any sync issues immediately.

  • My V1 balance is showing $0 but I haven't transferred it. Contact support — your funds are protected and an agent will investigate.


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Still Need Help?

Our support team is available via the in-app chat — click the chat icon in the bottom right corner of your dashboard. We're always happy to help!

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