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How to Reset or Recover your Passkey on Rise V2

Lost access to your Passkey? You can now recover your Passkey right from your account.

Updated this week

Please note that Passkeys are available for use on V2 of the Rise product only. Rise Security Keys are part of our V1 product. Any articles referring to the Rise Security Key (RSK) are referring to V1. If you're not sure which version you're on, contact our support team, and we'll be happy to help.

Here’s How:

  1. Click your profile Icon in the top right corner

2. Select Security from the left-hand menu

3. Scroll down and click Recover RSK, and follow the displayed instructions:

Run into any issues or have questions? Contact our dedicated support team, and we'll be happy to help.

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