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📢2026-11-07

This release brings enhancements to Account Security, Accounts Payable, Time Off, Reporting, and the Accountant Portal. Highlights include mobile passkeys for RSK Password users, simpler security key rotation, and expanded accountant workflows.

✨ New Features

  • Signature Confirmation for Withdrawal Account Changes

    • Users must now confirm with their passkey or Rise Security Key before they add, remove, rename or change the default of a Withdrawal Account. The full destination details are shown before signing, so only the account owner can change where funds are sent.

  • Mobile Passkeys for RSK Password Users:

    • Users signing in with an RSK Password can now register a mobile passkey without first switching their account to passkey-based sign-in.

  • Cancel Pending Email Changes:

    • Users can cancel a pending account email change directly from the Security page.

  • Collapsible Sidebar:

    • Users can collapse the sidebar into a compact icon rail, access Balance Overview directly, and use a drawer-style menu on mobile.

  • Accountant Action Items:

    • Accountants can now manage client action items through a dedicated page and client-level view in the Accountant Portal, including marking client-only tasks as followed up.

🛠️ Improvements

  • Account Security & Key Management

    • Simplified Key Rotation: Users with both a passkey and an RSK Password can now replace both credentials in a single step.

    • Recovery Kit Updates: RSK Password rotation now provides a downloadable Recovery Kit PDF or copyable recovery code instead of a recovery phrase.

    • Improved Passkey Guidance: Updated error messages guide users to select their device or hardware key when password manager extensions interfere with passkey creation.

  • Account Recovery

    • Recovery Code Resend: Added a 60-second countdown when resending Recovery Kit codes and prevented repeated recovery alerts during the same attempt.

    • Sign-In Navigation: Users completing identity verification to recover a lost sign-in email now have a direct Go to Sign-In link.

  • Onboarding

    • Clearer Verification Outcome: The Account Verification Unsuccessful page now explains that the decision is final and no further action is required.

  • Bill Pay & Accounts Payable

    • Improved Contact Selection: The New Payment form now makes saved contacts easier to find and select using the dropdown or keyboard.

    • Consistent Cancellation Labels: Standardized cancellation wording across Bill Pay, Accounts Payable, and invoice PDFs. Contact tabs now display counts, including zero.

    • Recipient Name Verification: Bill Pay recipients now enter their own legal or company name during setup so it can be checked against the payer-provided name.

    • Clearer Cancellation Confirmation: Added a more informative confirmation before a payer cancels a payment.

  • Integrations

    • Slack Integration: Organization Owners and Admins can now connect Slack directly from the Integrations page, with updated help guidance for channel settings.

  • Time Off & Reporting

    • Unlimited Leave Policies: Accrual and carryover settings are now configured automatically when Payroll Admins create an Unlimited Leave policy, with clearer explanations and policy labels.

    • Future PTO Reporting: Payroll Admins can now generate PTO reports for future dates to review upcoming approved and pending time-off requests.

🐛 Bug Fixes

  • Account Security & Onboarding

    • RSK Password Management: Restored the Update RSK Password option for users who also have a passkey.

    • Email Change Verification: Fixed an issue where the address on file was not prefilled during identity verification for account email changes.

    • Payee Onboarding: Fixed an issue where payees with approved identity verification could remain stuck in onboarding after entering a long occupation.

  • Documents & Agreements

    • PSA Signatures: Regenerated PSAs now retain the payer's pre-signed custom template signature and no longer wait for an additional payer signature.

  • Bill Pay

    • Reopened Contacts: Payers can now send payments to reopened canceled contacts. Payments are delivered once the recipient completes setup.

    • Payment Attachments: Payers can now view and open attachments added to a payment from Payment Details.

    • Payment Form Data: Changing a contact while creating a payment no longer clears the amount, description, or attachments already entered.

  • Invoices & Time Entries

    • Invoice PDFs: Removed the empty Payment Reason line when no reason has been provided.

    • Partial Time Entries: Contractors can now enter partial hours, such as 2.5, on time-entry invoices.

  • Dashboard & Earn

    • Action Items Display: Fixed alignment and visibility issues in the Organization Dashboard's Action Items widget.

    • Earn Performance Chart: Improved chart readability in Light Mode, removed an unused axis, and corrected the New Contribution button alignment.

  • Time Off & Leave

    • Leave Without Pay: Employees can now request Leave Without Pay without being blocked by an incorrect balance validation. Irrelevant accrual settings are also hidden for this leave type.

    • Default Leave Policies: Direct Payroll Admins can now set a default time-off policy or remove an existing policy from the policy actions menu.

  • UK Payroll & Pay Statements

    • UK Notice Pay: Notice pay is now correctly included in UK employees' Pay Statement earnings and net pay.

  • Accountant Portal

    • Client Payroll Access: Fixed errors when accountants open a client's Payroll page.

    • Account Navigation: Removed the Administrators page from accountants' Accounts menu and fixed loading issues on Organization Members.

  • Withdrawals & Banking

    • Crypto Withdrawals: Restored withdrawals to crypto wallets that require token conversion.

    • Japanese Bank Accounts: Payees in Japan can now add JPY bank accounts using the required bank and branch code format (0000-000).

    • Withdrawal Status: Fixed cases where successful withdrawals were incorrectly marked as failed. Affected withdrawals are now detected and completed automatically.

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