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📢2026-10-10

This release improves Bill Pay, account security, crypto transactions, payroll reporting, and notifications, with new PSA webhooks and an Organization Dashboard balance fix.

🛠️ Improvements

  • Bill Pay – Made the “Change” contact link easier to find and use, and removed outdated Auto Bill Pay entry points.

  • Account Recovery – Improved legacy password rotation guidance, including for users who already have a passkey. Expired rotation attempts now offer a way to start a new rotation.

  • Time Off & Leave Policies – Employees can change the dates of existing leave requests. The request drawer also indicates when a leave policy has a waiting period.

  • Payroll & Payslips – Pay Statements now display the year alongside each pay period.

  • Tax Settings – Company EIN Manager supports separate accounts for different tax agencies within the same state, such as state withholding and unemployment.

  • Withdrawal Account Status – Account cards now clearly show when withdrawal accounts are unavailable, including when verification is pending or no usable account is available.

  • W-2 Accuracy – Starting with tax year 2026, W-2 Social Security and Medicare wages exclude pre-tax Section 125 health deductions to align with quarterly Form 941 reporting.

🐛 Bug Fixes

Bill Pay, Invoices & Notifications

  • Blocked contacts can no longer be selected without a clear status or reason.

  • Fixed inconsistent contact names across Contacts and Awaiting Contact.

  • Restored the Middle Name field on payer and payee payment forms.

  • Payees now see the payment’s actual status instead of always seeing “Submitted”.

  • External payment invoice PDFs now include the sender’s email address.

  • Fixed payment notifications displaying $0.00 instead of the correct amount.

  • Corrected inconsistent “Canceled” tab spelling and restored count badges for Canceled and Blocked tabs.

  • Improved the readability of the Receive app form in light mode and replaced example names with clear First Name and Last Name field labels.

Organization Dashboard & Account Activity

  • Fixed balance loading for companies with more than 100 accounts.

  • Fixed an issue where completed deposits did not appear in Rise Earn.

  • Fixed missing transactions in Account History.

Withdrawals, Deposits & Account Security

  • Fixed some larger USDT withdrawals on Tron that failed because of a fee-rounding mismatch.

  • Fixed withdrawal failures after ID-based account recovery when the new key had not yet been authorized.

  • Fixed Authorized Wallets incorrectly listing a previous passkey as an external wallet after account recovery.

  • Fixed withdrawal failures for accounts without a company address on file.

  • Fixed Rafiki mobile money account creation for holder names containing digits or punctuation.

  • A failed deposit handler can no longer block the processing of other users’ deposits.

  • USDC Deposit Recovery – Recovery of USDC deposits stuck on older deposit handlers on Base and Ethereum is in progress.

Onboarding & Account Recovery

  • Fixed an error on the MSA signer step when the company address was missing.

  • Improved recovery flows for users whose legacy account or passkey replacement process was blocked.

  • Fixed cases where passkey authorization, account migration, or recovery-state issues prevented users from completing recovery or authorizing withdrawals.

  • Users whose identity verification is still under review are no longer incorrectly advanced to passkey creation.

Payroll, Reporting & Tax Settings

  • The Payroll Register now uses the state from each employee’s tax address rather than their profile address.

  • Fixed Gross Annual Base calculations for commission-only EOR employees with a $0 salary.

  • The Form 8655 action item and authorization page now show the same signing deadline.

  • Past-dated Leave Without Pay entered into an already-paid cycle now correctly recovers the overpaid amount.

Employee & Benefits Management

  • Fixed EOR team payrolls incorrectly appearing in benefits selection lists for admins who cannot manage those benefits.

  • Fixed long employee names overflowing the Add Employee dropdown.

  • Newly added employees no longer reappear in the Add Employee list until the page is refreshed.

Rise Pro

  • Fixed workspace selection errors for newly onboarded accountants and errors on the client payroll page for staffed accountants.

  • Accountants without permission can no longer see the client Administrators page; they are no longer shown a technical error with raw identifiers.

  • Improved the readability of the “Action Needed” status label.

  • Action Item fields now display proper Russian labels instead of generic placeholder text.

  • Updated Anonymous Incident Reports notification icons and screens to match the current app design.

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