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Understanding Account Levels in the New Rise

In the new Rise platform, your account structure depends on your account type. Whether you are a Payer (Company) or a Payee (Contractor/Employee), your experience is organized into two distinct levels to keep management and operations separate.

Updated this week

1. The Organization Level

Role: Treasury, Management, and Oversight.


The Organization level acts as the parent account. It is the central hub where you manage your corporate structure and control the flow of funds.


​What you do here:

  • Fund Management: Deposit funds from external bank accounts or wallets into the Organization's balance.

  • Fund Distribution: Move money from the Organization to specific Teams.

    • Key difference: In V2, the Organization generally does not make direct payments to contractors. Instead, it acts as a "funding source" that allocates budget to the Teams.

  • Team Oversight: Create new Teams, view a summary of all existing Teams, and manage the overall workspace structure.

Use this level when: You need to top up your account or allocate budget to a specific department.


2. The Team Level

Role: Payroll, Hiring, and Execution.


The Team level is where the actual work happens. Each Team has its own Rise Account and specific balance, which it uses to pay its members.


​What you do here:

  • Payroll & Payments: Execute payments to contractors and employees using the funds allocated by the Organization.

  • Member Management: Invite new workers, manage employees, and handle compliance documents.

  • Operational Settings: Configure chargebacks and view onboarding statuses.

  • Subscriptions: Currently, subscription fees are managed and paid at the Team level.

Use this level when: You are running payroll, hiring a new contractor, or checking a payment status.


3. The Profile Level

Role: Personal Management. The Profile Level serves as your private workspace within the platform, primarily focused on Personal Management.


​Identity & Security: Check your personal documents, address, and Passkey settings.
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4. How to Switch Levels

You can toggle between your Organization and your Teams at any time:

  1. Look at the Left Sidebar menu.

  2. Click the account selector at the bottom left side

  3. Select the Organization to view global funds, or select a specific Team to manage payroll.

Feel free to reach out to our dedicated team at hello@riseworks.io if you need any further assistance.

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